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CUSTOM DESIGN & PROTOTYPE QUOTE

CUSTOM DESIGN & PROTOTYPE QUOTE

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  • Weather-resistant
  • Made in USA
  • Ships in 1 Business Day

Register here to get a prototype quote! 

Please include a brief description of the project under "ORDER SPECIAL INSTRUCTIONS" on your registration.  If you have sketches or photos of the project, please Reply to your registration confirmation email and attach the images.  Thank you!

  • After receiving your request, we may reach out to you for additional details. Please include your phone number in your request! If you are local to us, we may also be able to arrange in-person consultation.
  • We can typically provide a quote within 1-3 week of your registration.
  • After consulting with you, we will provide you with an invoice for your prototype. If you decide to move forward, simply pay it and we will put you into our schedule.
  • Unless you change the details of the project, the initial quote will cover all consultations, design work, modifications, and shipping of one prototype or prototype set.

FREQUENTLY ASKED QUESTIONS:

What type of products can you make? 

We will consider quoting any heavy-fabric textile products, including outerwear. However, our expertise is in bags, backpacks, luggage, and other carrying cases.

Can you replicate a bag I already love?

If the bag is your original design, yes (or, at least maybe!). We cannot replicate a bag you purchased from another company. If you have a bag with features you love, however, we might be able to make you a new design that fits your needs.

How much does a prototype cost?

Costs vary enormously, depending on the complexity of the project. A good guideline is: the more compartments and features your project has, the more expensive it will be to create.  Costs can range from $100 to $10,000, with the typical project falling in the $500-$1,500 range.  We will provide you a firm quote after consultation so you know the exact price of your prototype.

Can I get more than one bag?

We usually only make one prototype to start a project. After you have approved the prototype, we are happy to offer a reduced price for additional units.

Do I need a tech pack?

No. We can work with you no matter what stage your project is in. Tech packs are not always useful because they may not apply to our manufacturing techniques.  Therefore, we don’t recommend you pay for a tech pack before consulting us.

Will you sign an NDA?

We will typically sign an NDA only as part of a large contract. For a small quantity or single prototype, we will sign one if you cover the costs involved, including legal and investigative. An less expensive alternative option is to file your design with the USPTO or copyright office.

Who supplies the materials?

We will supply all materials that we usually stock. Our regular materials include Packcloth, Cordura, vinyl, webbing, YKK zippers,  and more. However, if you want materials that we don’t have on hand, you will need to supply them. We will let you know if there are any materials we can’t supply before we provide a quote.

 

Returns & Exchanges

Easy Returns & Exchanges:

If you wish to return your purchase for any reason, simply send it back within 30 days of the delivery date for a full refund of the purchase price. Exchanges can be made up to 90 days from the delivery date.

All returns must be clean and undamaged.  Gift certificates, altered, made-to-order, & custom-made products are not returnable.


Request a return label by emailing your order number to service@toughtraveler.com or by opening up a chat request. 

Warranty

THE TOUGH TRAVELER WARRANTY:

Tough Traveler products are guaranteed to the original owner against any defect in workmanship or materials without any time limit. If failure occurs due to a manufacturing defect, we will, at our option, repair or replace the product. Zippers are specifically warranted for two years. Normal wear and tear, accident, and misuse are not included in the warranty. Damage not covered by the warranty will be repaired at a reasonable cost.

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Hand-Crafted in the USA since 1970!

And yes, they really are all made in the USA! Come visit our factory in Schenectady, NY (near Albany) and meet our designers & craftspeople for yourself!

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See the Tough Traveler Quality Up Close!

Our products have been described as "overbuilt," and we're proud of it! We believe there's no such thing as being too well-made.

Sturdy, American-made materials.

Every bag is constructed from exceptional quality material, such as 1000 denier Cordura fabric and YKK zippers.