Warranty & Return Policy

THE TOUGH TRAVELER RETURN POLICY:

We appreciate your trying our products! If you wish to return your purchase for any reason, simply send it back within 30 days of the delivery date for a full refund of the purchase price. Exchanges can be made up to 90 days from the delivery date.
Send your return to:

Attn: Returns/Exchanges
Tough Traveler
1012 State St
Schenectady, NY 12307

THE TOUGH TRAVELER WARRANTY:

Tough Traveler products are guaranteed to the original owner against any defect in workmanship or materials without any time limit. If failure occurs due to a manufacturing defect, even after extended use, we will, at our option, repair or replace the product. Damage due to normal wear-and-tear, accident, or misuse is not covered by the warranty, but we are able to repair our products at a reasonable charge! All products must be sent back in a clean condition.

To get your product repaired, send it to:

Attn: Repairs
Tough Traveler
1012 State St
Schenectady, NY 12307