Warranty & Return Policy

THE TOUGH TRAVELER RETURN POLICY:

 

If for any reason you do not wish to keep a Tough Traveler item, you may return it in unused condition within 30 days of the invoice date for a full refund of the purchase price.  FACE MASKS ARE EXCLUDED FOR SAFETY REASONS.


 

THE TOUGH TRAVELER WARRANTY:

Most products bearing the Tough Traveler label are guaranteed to the original owner against any defect in workmanship or materials. If failure occurs due to a manufacturing defect, even after extended use, we will, at our option, repair or replace the product. There is no guarantee against damage due to normal wear-and-tear, accident, or misuse, but we are often able to repair our products at a reasonable charge. Zippers are specifically guaranteed for one year. All products must be washed before they are returned to us.