Gift Card
Gift Card
Tough Traveler gift certificates make great presents for anyone who appreciates high-quality products! Whether a grocery tote, backpack, purse, or dog carrier, everyone needs a bag!
Your recipient will have thousands of choices of styles and colors, from Duffels, to Small Pouches, to Backpacks, to Rolling Luggage, to Computer Bags, to Purses. There is something for everyone!
Gift cards are delivered by email, and there is no processing fee. Gift cards never expire, and can be used online at www.ToughTraveler.com or at our retail store in Schenectady, NY!
Want a customized amount? Email us at service@toughtraveler.com & we will set it up for you!
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Returns & Exchanges
Returns & Exchanges
Easy Returns & Exchanges:
If you wish to return your purchase for any reason, simply send it back within 30 days of the delivery date for a full refund of the purchase price. Exchanges can be made up to 90 days from the delivery date.
All returns must be clean and undamaged. Gift certificates, altered, made-to-order, & custom-made products are not returnable.
Request a return label by emailing your order number to service@toughtraveler.com or by opening up a chat request.
Warranty
Warranty
THE TOUGH TRAVELER WARRANTY:
Tough Traveler products are guaranteed to the original owner against any defect in workmanship or materials without any time limit. If failure occurs due to a manufacturing defect, even after extended use, we will, at our option, repair or replace the product. Zippers are specifically warranted for two years.
Shipping
Shipping
Fast Shipping:
Orders typically ship from our Schenectady, NY factory within one business day. For alterations, custom, & made-to order products, add two to five business days.
Standard delivery time to most US locations is 2-6 business days, depending on your distance from Schenectady. We also offer Overnight & 3-day shipping.
We ship to almost all international locations! International shipping typically takes 6-10 business days.
Contact Us!
Contact Us!
Talk to us now! Open up a chat with a live (human) representative by clicking on the chat button on the bottom right. Or, use one of the below contact methods:
Tough Traveler Factory Store:
1012 State Street
Schenectady, NY 12307
Tough Traveler Store Tel: (518) 393-0168
Or: 1-800-GO-TOUGH
1-800-468-6844
Monday - Friday: 11am - 3pm
Weekends & Evenings by arrangement.
Just let us know when you'd like to come!
service@toughtraveler.com
All online orders are shipped within one business day.
We ship locally & worldwide!
SEE COMPLETE COLLECTION
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PENCIL POUCH
通常価格 $23.00通常価格単価 / あたり -
DOG PERCH BACKPACK
通常価格 $295.00から通常価格単価 / あたり -
Personal Item SizeLaptop Compartment
TOUCOM コンピューターバックパック
通常価格 $255.00から通常価格単価 / あたり -
Carry-On SizeRolling Bag
CLIPPER Wheeled Carry-On
通常価格 $395.00から通常価格単価 / あたり
See the Tough Traveler Quality Up Close!
Our products have been described as "overbuilt," and we're proud of it! We believe there's no such thing as being too well-made.
Sturdy, American-made materials.
Every bag is constructed from exceptional quality material, such as 1000 denier Cordura fabric and YKK zippers.
Hand-Crafted in the USA since 1970!
And yes, they really are all made in the USA! Come visit our factory in Schenectady, NY (near Albany) and meet our designers & craftspeople for yourself!