About Tough Traveler
Located in the old industrial corridor of Upstate New York, Tough Traveler has been producing fine hand-crafted bags & packs since 1970. Our talented artisans design and manufacture everything from small pouches to large wheeled luggage, from dog carrier backpacks to guitar bags. Our focus is on creating a sustainable product that is not only ethically made, but built to last for our customers for decades.
A Great Reputation:
Tough Traveler's products are widely known in many different fields.
Our Baby / Child Carriers have been reviewed and recommended by top publications, such as Child Magazine, Outside, Backpacker, Baby Bargains, and more. They have been sold by such large retailers as REI, EMS, and L.L. Bean. They have been used in such expeditions as Tom Whittaker's First Disabled Ascent of Mt. Everest, taking his daughter up to base camp. And as shown in many pictures sent by our customers, our Dog Perch(TM) dog carrier backpacks have also hiked mountains, and taken many wonderful trips!
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Our Travel Bags have received accolades from users around the world, and been featured in Kiplinger's, Family Travel Forum, Good Housekeeping, and many other places.
Our EMS bags are trusted by first responders, and were used at the Lake Placid Winter Olympics. Visit the Lake Placid Olympic Museum and see one of our bags - shown here - in their rotating display! Our ems bags and packs have been used by many ambulance crews, doctors, nurses, etc. for decades. |
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Over the years, USA sporting goods dealers, luggage retailers, baby stores, etc. have primarily become sellers of imported products, while Tough Traveler products have proudly continued to set the high standard of excellence made in the USA, with respect for USA wage laws & USA environmental laws.
Customer Service to Match:
By purchasing from Tough Traveler Ltd., you are purchasing a product that has been made in the USA with superior attention to design, features, & materials for the comfort, convenience, & long-use of our customers. We want your experience shopping with us to be as great as the product you purchase. Our staff is knowledgeable about our products, and able to answer almost any question. We generally ship your order within 1-2 business days, and provide e-mailed tracking numbers. If for any reason you find that your order is not just what you want, just return it (in new condition) within 30 days for a full refund of the purchase price. We hope you will contact us with any questions or comments you may have!
Who We Sell To:
We sell to consumers, associations, agencies, and businesses worldwide. Families, employees, corporations, babies, adults, children, seniors, even pets, can find just the right bag! Contact us for quantity pricing and for custom manufacturing needs.
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Telephone: 1-800-GO-TOUGH E-mail: service@toughtraveler.com Tough Traveler Ltd. 1012 State Street Schenectady, NY 12307 |
